Terms of service

Last updated: October 24, 2026

Overview

This website is operated by Two Become One (business number 332732692), Pinkhas Ben Ya’ir st. 11, Tel Aviv-Yaffo, Israel. Throughout the site, the terms "we", "us" and "our" refer to Two Become One. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service"). Please read them carefully before accessing or using our website.

1. Online store terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorised purpose.

2. Products and descriptions

Our pieces are handcrafted, often made to order. Slight variations in colour, finish, size or texture are part of their character and are not defects. We make every effort to display product colours and images as accurately as possible, but we cannot guarantee that your screen will display them exactly.

3. Prices and payment

Prices are shown in the currency selected on the site and include VAT where applicable. Shipping costs are calculated at checkout. We reserve the right to modify prices at any time, but the price applied to your order is the one displayed when you place it. Payment is processed securely by our payment providers; we never store your full card details.

4. Orders

We reserve the right to refuse or cancel any order, for example in the event of a pricing error, a stock issue or suspected fraud. If we cancel an order that has already been paid, you will be fully refunded.

5. Delivery and restricted countries

Delivery times and conditions are described in our Shipping policy. Risk of loss passes to you upon delivery of the order.

We do not sell, accept orders from or ship to the following countries and territories: Afghanistan, Cuba, Iran, Iraq, Kuwait, Lebanon, North Korea, Pakistan, Palestinian Territories (West Bank and Gaza), Qatar, Russia, Sudan, South Sudan, Syria, Yemen. Any order addressed to one of these countries will be cancelled and refunded.

איננו מוכרים, מקבלים הזמנות או שולחים למדינות הבאות: אפגניסטן, קובה, איראן, עיראק, כווית, לבנון, צפון קוריאה, פקיסטן, השטחים הפלסטיניים (יהודה ושומרון ועזה), קטאר, רוסיה, סודן, דרום סודן, סוריה, תימן.

6. Returns and cancellation

ביטול עסקה בהתאם לתקנות הגנת הצרכן (ביטול עסקה), התשע"א-2010 וחוק הגנת הצרכן, התשמ"א-1981

Cancellation of a transaction is carried out in accordance with the Consumer Protection Regulations (Cancellation of Transaction), 5771-2010, and the Consumer Protection Law, 5741-1981.

For any return or cancellation request, please contact us within 14 days of receiving your order, by email at eva@two-becomeone.com or by phone at +972 54-563-2444, with your order number. Return shipping costs are covered on your end. See also our Returns & exchanges page.

7. Care and warranty

Our pieces should be kept away from water, perfume and chemical products. Normal wear, oxidation of silver or brass, and damage caused by improper use are not covered. If a manufacturing defect appears, contact us and we will find a solution together.

8. Intellectual property

All content on this site, including designs, texts, photographs, logos and the Two Become One name, is our property and may not be reproduced or used without our written permission.

9. Personal information

Your submission of personal information through the store is governed by our Privacy policy.

10. Limitation of liability

To the fullest extent permitted by law, Two Become One shall not be liable for any indirect or consequential damage arising from the use of the site or of our products. Nothing in these terms limits your statutory rights as a consumer.

11. Governing law

These Terms of Service are governed by the laws of the State of Israel. Any dispute shall be submitted to the competent courts of Tel Aviv-Yaffo.

12. Changes to these terms

We may update these Terms of Service at any time. The version published on this page at the time of your order applies to that order.

13. Contact

Questions about these Terms of Service can be sent to eva@two-becomeone.com or by phone at +972 54-563-2444.